Showing posts with label change. Show all posts
Showing posts with label change. Show all posts

Wednesday, February 25, 2009

Theoretical entree, practical dessert


Recent interest in the theoretical background of Foresight Styles Assessment has lead to a paper soon to be published by the Journal of Futures Studies titled Foresight Styles Assessment: A theory based study in foresight competency and change.

For Certified Consultants who use FSA in their consulting or coaching, insight into our "entree" (some light theory) might be useful in working with clients. For "dessert" practical suggestions are offered.

The intentions of FSA are the same as for most assessments, allow for wide divergence in clients' views, attitudes, values, and behaviors, recognize the diversity with which they and their colleagues face change and aid clients in choosing approaches to change that consider both short and long term aspects.

Background

FS has its background in Innovation Diffusion research or how new ideas become integrated into a wider population. It is a scale from non-acceptance to quick adaption of the new. It is not just how we accept what's new, but has to do with the origin of the new idea and how each different adaption style affects long and short range results. When economic, climate, ecologic and energy questions fight for our attention and energy, the long-range and the short range come into perspective in a new light.

A number of assumptions that influenced the foresight theory are:


  • individuals have a greater affinity for and can be placed upon a temporal spectrum of past - present - future,

  • individuals think from analytic or holistic paradigms,

  • individuals have a greater or lesser affinity for activity as described by the continuum for instinctual behavior, development directed behavior or action oriented behavior,

  • individuals have a greater or lesser need for structure.


  • Evolutionary development has endowed Homo sapiens with genetic and physiological capabilities that allow them to do what no other animals can; form their future.

    Holistic thinking is summarized as a spectrum, from the ability to see the larger picture with all its messy detail: holistic causality, everything-is-connected and a an attitude of contradictions that can see some validity in both sides. The locus of holistic thinking is the whole. Analytic thinking is described as slow, deliberative and conscious, rational analysis and discussion with locus of attention on the parts. Researchers from Eastern cultures refer to their research as holistic and Western researchers tend to use Duel Process and their term of choice.

    The temporal aspect of FSA has to do with ones orientation or alignment to the past, the present or the future. It does not mean that the individual lives totally in one of these time zones, but find one or the other a comfort zone.

    Under propensity to action there are two concepts. Being, becoming and doing describe the activity relationship we have to our total environment. We can be accepting within our environment, living instinctually with a certain amount of “flow” as Csikszentmihalyi describes it. We can understand the workings, patterns and systemic connections in our environment, or we can take action in order to bring about change. The being, becoming and doing continuum influences how each of the styles individualize themselves.

    The other individualization influence is in the varying degree of personal need for structure which enables us to make sense of the world, to form and maintain a clear perception of our personal and work lives. A high personal need for structure implies a need for information and rules about the topic at hand and appears to correlate with a fear of lack of validity, cogency or acceptance by the larger group. In addition, when confronted with a proposed change, a personal need for structure can include a need to know what to expect, the need to maintain a daily routine, the fear of unpredictable situations and people, unclear and new rules, activities and expectations.

    Paractical Tips

    When using FSA with client groups or individuals, one can discuss need for or lack of need of structure, propensity to action, holistic or analytic thinking and temporal orientation. First, talk to yourself about your stance on these four orientations. Consider that your orientation will draw you to clients that have similar orientations and initiate a certain amount of judgment against those who do not. Bon appitit!

    Tuesday, March 11, 2008

    More on Change

    Take the Foresight Styles Assessment and take us up on our introductory offer.
    at:http://www.foresightstyles.com/assessment.html

    Find more material on change on my Squidoo lens: Consulting Change
    at:http://www.squidoo.com/lensmaster/first_publish/consultingchange

    Wednesday, June 6, 2007

    Change - innovation: what is the difference?

    As a consultant working with companies or as a coach working with individuals it is important to help clients understand how they move forward. Let us begin with an individual. One of today’s most discussed personal problems is obesity or overweight. There are many products on the market that promise you will loose weight before swim suit season, in two weeks or in a month. Most of these work on a few, but fail for the greater majority. Another group of weight loss writers speak about a lifestyle change. What they mean, but don't say because it is too loaded is that a lifestyle change means a change in how one uses his or her brain. The brain must be taught to think long-term instead of giving in to instant gratification. It means taking responsibility for ones self and making decisions about products. It means learning more about how the world works, spending more money on food and taking responsibility for ones self.

    This is a huge "change". After commitment to the new direction there are many “innovations” that will help the individual. Information from informed people who talk about more than food, they also speak about exercise, good mental health, understanding ones own body and its peculiarities will suggest innovations in each area that can enforce the new lifestyle.

    In many companies and organizations a commitment to providing customers with products and services that are sustainable and provide ones workers with fair salaries and working conditions represents a huge “change”. It is not a change because they think these goals are inherently wrong, but that they appear go against the maximization of profit. If one is mandated by law to earn a profit for the sake of shareholders, it is much harder to make the change. The two seem incompatible.

    However, a number of companies are slowly trying. Of course, none of them will truly make the change until they are released from the need to maximize profit in order to pay stockholders or if they remain small and or private. The idea of local and small companies is taking hold in some areas. The large Wal-Mart’s have been denied building permits in some towns. The trend of the dying mom and pop businesses is slowly reversing itself. One of Sweden’s largest and most successful business is IKEA. It has gone international but is not listed on the stock exchange because it’s owner and founder has refused to go public.

    Remaining small and private are “innovations” that will lead us to a very different business paradigm. For a long time big business (that is stockholder held international conglomerates) will continue to make profit, but in the long-run, they will fail. They already have divested themselves of large numbers of employees, an innovation that serves the dying paradigm. This is an interesting point. One can innovate within the existing world view with the idea of extending its past glories longer into the future or one can adapt the new worldview and innovate to give life to and assure success in the new one.

    If you are consultant to a company do they want help extending the old world view, or do they want help with actualizing a new one? Which type of work do you prefer to do? Are they up for a large change to a new paradigm, or are they just interested in innovations which lengthen the status quo?

    Wednesday, May 30, 2007

    Why Strengthen Your Organizations Change Muscles?


    Naturally you will have heard the following phrases in the news and read them in newspapers; climate change, energy crisis, peak oil, hybrid cars, sustainability and many more. These are signs of the beginnings of a huge paradigm shift. A paradigm is a world view, and our view of our relationship to nature is changing. You in companies and organizations will be affected in ways that were unthinkable only five years ago. We are in the beginning of a new S-curve or paradigm. The lowest point of the S-Curve marks the beginning of a new world view. The growth of the curve means that more individuals have begun to change and innovate.

    Companies and organizations are adapting new ideas that will help us live more healthfully and prosperously on the planet earth. These changes are going to clash often with existing policy and systems and create new challenges. It is not just a matter of a little innovation; it is a matter of a myriad of innovations which must hang together if your organization wants to survive the shift. Your clients or colleagues will be continually asked to readjust, innovate and integrate new behaviors and new ways of thinking in order to keep up.

    Technology is already spinning. Cheaper photovoltaics are being developed, advances in wind power equipment, hybrid cars and biofuels. Hydroelectric production and equipment is the next layer of change in the energy field. What might this mean to your organization? It means careful with investments because, just like computer’s, energy sources will both improve and change, making your expensive investments out of date. More local power stations to prevent brown and blackouts will be adapted by companies. Unlike computers, where basic knowledge can be used even though the programs and machines are upgraded, changing energy sources or equipment could involve totally different technologies and high costs.

    Technology is not the only area impacted by the changing world view. Mass production and the idea of “Bigger is best” is being replaced by local and transparent. Individuals want to know that their food is fresh; grown without chemicals, pesticides and that the money they pay for it stays in the local community. People want to know that the companies they buy products from have control over every stage of product development. They want to know that no pollution occurred as a result of obtaining the raw materials, that the workforce was paid and treated properly and that their health and working conditions were satisfactory. Now many can get away with saying that they will try. As the S-Curve grows trying will not be good enough, it must happen. As a company, you will be increasingly expected to open your books and processes to consumers.

    The building industry is awash with new, renewable products that do not pollute, are strong, cheaper to produce and use less wood. Window glass that reflects or draws in warmth, while not effecting light transfer, is now available. Wind and solar power solutions to home energy make homes increasingly less dependent on the mass energy networks of the “mass production” era.

    The changes in values and thinking, plus new duties, routines and responsibilities increase in intensity until the S-Curve reaches the top. Climbing the S-Curve requires mussel. Companies are going to have to train their ability change and then stretch to meet new ways of doing things. Just like athletes, train and stretch and compete. Then it will be time for more new changes!

    Tuesday, May 1, 2007

    After the lay-offs - a consultant inquires

    I got a call from a customer today, a business consultant and she asked some very important questions about Foresight Styles.

    She began with a little background: I have been contacted by a production company that has just laid off a number of workers and the rest will be doing their work plus that of those who have been laid off. How can Foresight Styles help me in this task?

    My response: A change has already occurred. Clearly the CEO is hoping that the remaining employees jump in and get to work. What expectations does he have for your possible intervention?

    Consultant: He wants to know that I offer something that will positively effect his bottom line. That productivity will increase and that earnings will rise. It could be that he wants me to give the workers bad news or press them to work harder. It could also be that he has a desire to assure that the employees who are left are given the best chance to succeed with their work and show new profit highs.

    My response: Does the CEO know what kind of responses to expect from his employees? Does he think the workers fall into place and work to raise productivity and income? Foresight Styles Assessment could give him an idea of the type of company the employees feel they are working in:

    a Cutting Edge Company that sees new solutions to old problems, A state-of-the-art firm which is first out with new ideas that challenge other production companies.

    a New Thinking company that changes the way business is done. They focus upon that which dramatically threatens their survival, articulate the danger for their employees and become a will articulated force for change.

    a Quality Lift organization uses best practices and implements new innovations successfully tried by others. It uses benchmarked or best-practices obtained from successful companies in the same field.

    a High Profit company looking for lucrative opportunities. Their goal is to assure a constant income flow.

    a Corrective company seeks to maintain balance. They maintain that which is traditionally successful while adding new products or equipment which corrects for changes occurring in the external environment.

    a Structural company is a pillar in their community with well-known trademarks. It is however fading, living upon its reputation and can only survive as long as their reserves hold out.

    If the CEO and leadership group identify their company profile, the leadership version and the employee version could be compared. FSA could give clients insight into the way employees see the company by creating a group profile from their responses to FSA. Differences would mean some work is necessary, if it is about the same then the business is on the correct track. If the management view and the employee view do not match, it means that they are working in different directions. The straightest way to a healthy bottom line is when all members are working for the same goal.

    Consultant: What if the CEO or employees are hesitant about responding to a questionnaire? They have taken them before and gotten their hopes up and nothing has happened.

    My response: FSA begins with a response on an individual level. It is a tool for personal growth. Respondents need to know before taking it that their specific responses go only to them, not their boss, HR or anyone else. In a group profile, which higher management does see, individual profiles will not show, only an indication of the kinds of competence for change they have within the organization. Whether or not the company uses this information as the basis for an organizational intervention does not eliminate the personal growth potential for individuals. The FSA Manual gives a few suggestions about how one can grow from FSA. Employees have to see what is in it for them personally.

    Wednesday, February 28, 2007

    Getting certified

    A new FSA user recently asked "At the moment we have no change situation, how can I use my ten Assessments to get certified?"

    I replied, "You are the Director and have more than 10 people under you", why not use them as the basis for a workshop on how the group handles change?"

    Let's look at one way to go about it. Pick a possible change, in this case it might be new software for the clients. That means that all personnel must learn to use this package of new programs before the clients use them. Tell your staff about this change and have them write on a little scrap of paper just what their first thought or feeling was. You may have them get paper and pencil ready first.

    Then, to relieve the anxiety you might tell them that this was just an exercise to get their reactions, but there will be new changes coming in the future and that you would like it if the staff were prepared. Then instruct them to take the test sometime in the next week (give them their code numbers),print out the results and bring them back to the group meeting. Tell them when and where the group will be meeting. You might share that you will provide a basket of fruit or a healthy snack along with coffee and tea.

    The first meeting should only take 20 minutes or less.

    Don't wait longer than a week before the next meeting and make sure to mention to thank those who took the Assessment in good time. If some one waits until the last day you might want to remind them privately. They should take their profile from the test and compare it to their reaction written on a scrap of paper and see if the two jibe. That would be a good topic to begin with. Let everyone who wants to speak do so. Now go into the Manual and look at the suggestions for getting started. End with them each making a profile that they feel is the style of the group. Show them their guess against the computer generated copy (you will get from www.foresightstyles.com) and talk about the similarity's and differences.

    Since all the styles make up your system, let them discuss how their profile could contribute to possible future changes(you may have them brainstorm a list of possible changes first).

    Results: This exercise opens their consciousness to the idea that change does occur in the workplace and focuses them on a personal strategy for handling it as well as developing a strategy for the whole group. When a change does come, you can take out the group profile and help them develop a strategy to handle it.